Ouen Kaden Plaza

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Contact Us

Depending on the content of your inquiry, it may take some time for us to respond.
Please note that on holidays, we will respond on the next business day or later.

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Please be sure to include your "Order Number" when inquiring about your order.

SHOPPING GUIDE

お買い物ガイド

Payment Method

  • Credit card
    (installment and revolving payments OK)
  • Bank transfer (customer is responsible for handling charges)
  • Cash on Delivery (In-house delivery only)
  • PayPay
Click here for details about payment

About Shipping and Delivery

  • ■ About Shipping
  • Shipping is 3,800 yen for any number of items within the company's delivery area.
  • For other areas, we will ship by Yamato Transport's Raku-Raku Kasei Takkyubin. We will inform you of the shipping cost of the ordered items in the order confirmation e-mail.
  • ■ About shipping
  • In the case of in-house delivery, we will deliver the items the day after the order is placed at the earliest.
  • In case of Raku-Raku-Ka-Zai Takkyubin, we will ship by the day after the order is placed.
For details about shipping and delivery, click here.

Return Policy

If an item is different, damaged, or broken within the warranty period, it can be returned or exchanged.

Click here for more information about our return policy.

Contact Us

  • ■ If you have any questions, please contact us.
  • Tel : 048-8710-5356

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